Privacy Policy- Updated 14 April 2025

1. Introduction

Taskinator Pty Ltd, provides a comprehensive task management software (`NextShift`) designed to optimize project workflow and enhance productivity for businesses and individual users alike ('Customers', 'Users', or 'you'). Our platform, NextShift, integrates advanced task management features with intuitive interfaces to facilitate effective planning, tracking, and execution of tasks and projects (collectively, the 'Services'). This Privacy Policy outlines the methods by which Taskinator Pty Ltd processes personal information, including business contact details and other types of personal information that are submitted to us via our Services or collected, stored, used, disclosed, inferred, acquired, or processed by us in the course of developing, improving, or delivering our Services. Furthermore, this Privacy Policy details Taskinator Pty Ltd's practices regarding the collection, storage, use, disclosure, and other forms of processing of personal information in relation to visitors to our website ('Website'), our marketing activities, and Customers' access and use of our Services.

2. Information we use to provide the service

Information Customers and Users Submit to Us

Customers and their Users may provide a variety of information to us through the Service.

This includes:

• Users' own contact and other personal information, such as name, email address, telephone number, job title, employer, and location.
• Information about our Customers' business contacts, such as their contacts list or customer list; including for instance, name, email address, telephone number, job title, employer, and location.
• Other personal information, such as website visitor IP addresses, that our Customers submit to us through their use of our Service.

If we provide a payment option to Customers, we may collect payment data, and if a Customer purchases one of our online subscription-based Services, the Customer may need to provide payment and/or credit card information, and other information to validate their payment method and identity. We will use that information to fulfill the Customer's purchase request.

We likewise may request, and Customers and their Users may provide, additional information in order to create, support, and maintain their account enabling access to the Services.

3. Information we collect from marketing and sales activities

How You Provide Personal Information to Us

You provide your personal information to us when you voluntarily fill in forms on our Website, such as when you request a demo or contact sales. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number, and the content of your request.

You may also share personal information with us through our Website when you register for an event or online webinar or training; sign up to receive emails or newsletters; download information; or complete a survey. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number, and the content of your request.

You may also provide Taskinator Pty Ltd with your personal information at marketing events or through marketing activities. This personal information may include: first and last name, company name, job title, work email address, work address, phone number, and the content of your request.

If you attend an in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event or meeting. For events, we may also document the event by taking photos or interviewing you. We use this information for business and marketing purposes and training purposes.

4. Use of Service Information, Usage Information and Marketing Information

a. How We Use the Service Information

We use the Service Information for several purposes:

• To provide, evaluate, and improve the Service.
• To analyze how the Service is used.
• To otherwise administer and troubleshoot the Service.
• To create new products, services, and tools that we may use internally or offer to others, including Customers.
• To verify your identity and establish your account.
• To send you updates, emails, newsletters, and other information that may be of interest to you.
• When we obtain the Service Information for purposes of our own corporate business relations – such as to find and communicate with businesses we believe may be interested in our Service – we may use the Service Information for marketing and advertising, such as to deliver business emails about our service or other types of marketing.

b. How We Use the Usage Information

We use the Usage Information for several purposes:

• To provide, evaluate, and improve the Service or Website.
• To analyze how the Service or the Website is used.
• To otherwise administer and troubleshoot the Service or Website.
• To create new products, services, and tools that we may use internally or offer to others, including Customers.
• To verify your identity and establish your account.
• To send ads to you when you are on the Website or Service or visit other websites (or other media channels and applications); create, tailor, deliver, and study the effectiveness of advertising and promotional material both on and off of the Website or Service; and to perform other analytics.

c. How We Use Marketing Information

We use Marketing Information that you provide to us:

• When you fill in forms on our Website or at an event to respond to your request, provide requested information, and to contact you about that request.
• To send you updates, emails, newsletters, and other information that may be of interest to you.
• For any other business purpose stated when collecting your Marketing Information or as otherwise set forth in applicable data privacy laws.

5. Sharing your information

a. Service Information Sharing

We may share the Service Information with the following parties:

• Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data platforms and companies (or those working with our customers and business partners), providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, and data enhancement platforms.
• Business and data partners, in the course of creating new data services and solutions.
• Our customers as part of our Services, including the contributory database.

b. Usage Information Sharing

We may share the Usage Information with the following parties:

• Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.

c. Marketing Information Sharing

We may share the Marketing Information with the following parties:

• With companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.
• In any other circumstance where we have collected or you have provided such Marketing Information to us for any purpose disclosed by us when we collect the Marketing Information, such as with event sponsors or other third party business partners.

d. Comprehensive Information Sharing

We may share the Service Information, Usage Information and Marketing Information:

• With other members of our evolving corporate family.
• In connection with efforts to detect and address fraud, credit risk, security or technical issues.
• Without restriction when the information is aggregated, anonymized or de-identified.
• In connection with significant corporate events. For example, we may share or disclose information we have about you in the event we sell or transfer all or a portion of our business or assets — such as in connection with a merger, acquisition, reorganization, bankruptcy, dissolution or liquidation — or take steps such as due diligence in anticipation of any such event.
• When we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible unlawful activities or to comply with legal process or other legal requirements; when we deem disclosure appropriate in situations involving potential threats to the physical safety of any person, potential violations of our terms (such as our Terms of Service), or claims of violation of the rights of third parties; or when we deem disclosure appropriate to protect the rights, property and safety of us, our employees, users, or another person or entity (the disclosures described here may involve the good faith sharing of your information with, for example, law enforcement, government agencies, courts, or other parties).
• In any other circumstance where we have appropriate consents or are otherwise permitted by law to share it.

e. Authentication Service Provider (Auth0)

We use Auth0, a third-party authentication service provided by Auth0 Inc. (a subsidiary of Okta Inc.), to manage user authentication, registration, and account management. When you create an account, log in, or otherwise interact with our authentication system, your information is processed by Auth0. This information includes:

• Email address and password (Auth0 stores password hashes, not actual passwords)
• Name (if provided)
• Profile information
• IP addresses and device information
• Login timestamps and activity
• Authentication methods used

How Auth0 processes your data:

• Auth0 collects and processes this information to authenticate you, prevent fraud, and secure your account.
• Auth0 may use cookies and similar technologies to remember your login status and preferences.
• Auth0 may process data in various global locations where they maintain servers and operations.

Security measures:

• Auth0 implements industry-standard security measures to protect your authentication data.
• Auth0 is SOC 2 Type II certified and complies with various security frameworks.
• Data transferred between our service and Auth0 is encrypted using industry-standard protocols.

Your rights:

• You maintain the same rights over personal data processed by Auth0 as outlined in section 10 of this policy.
• If you delete your account with us, we will instruct Auth0 to delete your authentication data in accordance with their data retention policies.

For more information about Auth0's privacy practices, you can review Auth0's Privacy Policy at https://auth0.com/privacy.

6. Security

We understand the importance of the security of the information we collect, but we cannot promise that our security measures will eliminate all security risks or avoid any security breaches. When you provide information to us, you do so at your own risk. Please help to do your part by taking steps such as (1) using a strong, unique password for our Service that you do not use elsewhere, (2) protecting the confidentiality of your password, and periodically changing it, (3) accessing our Service and Website only from devices that have an up-to-date operating system and anti-virus protection, and (4) notifying us of any suspected unauthorized activity or any breach of the confidentiality of your login credentials. Taking these steps may help lower the risk or impact of certain security threats.

7. Third party links and services

The Service and/or the Website may contain links to third-party websites, applications, and services — or may itself be embedded in such a site, application, or service — and may also contain cookies and other third-party content and features. Your clicking on these links or your viewing or interacting with any of these items, or third parties may result in the collection, use, and sharing of information about you by third parties. We are not responsible for the content, security, or practices of any third parties. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy — you should review those parties' policies and terms to determine how the data they collect from you will be handled.

8. Children

The Service is not intended for use by minors. We do not knowingly collect Personal Information from individuals under the age of 16. No personal information should be submitted to our Service or Website by individuals who are under 16 years of age.

9. Security Measures

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal data. These measures include, but are not limited to, encryption of data in transit and at rest, regular software updates, and secure server configurations. We also conduct periodic security assessments and penetration testing to identify and address potential vulnerabilities.

10. User Rights

Users have certain rights regarding their personal data under applicable data protection laws. These rights include the ability to access, correct, delete, or transfer your personal information, as well as the right to object to or restrict certain processing of your data. If you wish to exercise any of these rights, please contact us at support@NextShift.com.

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take all necessary measures to ensure that transfers out of your country are adequately protected as required by applicable data protection law.

12. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and to collect information about your interaction with our site. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

13. Other

Taskinator Pty Ltd's use of information received, and Taskinator Pty Ltd's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.

14. Changes to this policy

This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide notice of the change by posting the updated Privacy Policy on this website (or its successor), and we will include the effective date of the update.

If you disagree with the Privacy Policy or any changes to it, you should delete your account by following the process we have described above, and you should avoid providing any information to us.

15. How to contact us

If you have any requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us using the details below:

You can contact our Privacy team, including our Data Protection Officer, by emailing us at support@NextShift.co or by contacting us at the address below:

Taskinator Pty Ltd
[Sunshine Coast, Australia, 4558]